This might be:
Helping your team skill up and become self-sufficient
Coaching your team to deliver high quality solutions
Designing and implementing rapid solutions where a quick turnaround is needed
Identifying risks in your existing implementation and helping you prioritise corrective actions
Providing a second opinion if you worry that you don't understand the implications of third party designs.
Delivering on-demand assistance (as an admin or developer) resource if you are too small to have a team of your own.
His last ten years have been working in Customer Success roles, assigned to Salesforce New Zealand's largest and most complex customers. Most recently he was the Regional Success Architect for the APAC non-profit and education sector.
GoodCloud.Team is proud to be a member of Pledge 1%, a global movement that is creating new normal where companies of all sizes integrate giving back into their culture and values.
GoodCloud.Team pledges 1% of hours but delivers nearly 10% of hours in their first 9 months